Septic Service Frequently Asked Questions (FAQs)

For most homes, septic pumping is recommended every 3 to 5 years, depending on tank size, household usage, and the number of occupants. Commercial properties, such as restaurants, apartment complexes, or offices, usually require more frequent service — sometimes every 6 to 12 months. Regular pumping helps prevent overflow, backups, and system failure, keeping your system running efficiently and extending its lifespan. 

Common signs include slow drains, foul odors, pooling water near the drain field, and gurgling pipes. In commercial settings, you might notice strong smells near grease traps or restroom plumbing that drains inconsistently. These symptoms can signal that your tank is full, your drain field is saturated, or your system needs professional attention. Ignoring them can lead to expensive damage or even environmental contamination. 

For both homes and businesses,  your septic system relies on healthy bacteria to break down waste. Flushing wipes, paper towels, feminine products, grease, oil, and harsh chemicals disrupts that balance and can cause clogs or system damage. Use septic-safe cleaners and avoid pouring fats, food scraps, or disinfectants down your drains. Commercial kitchens should take extra care to properly dispose of grease and food waste through approved channels. 

Simple habits go a long way. Conserve water, fix leaky faucets, and spread laundry and dishwashing loads throughout the week. Regular septic maintenance and inspections are crucial for catching small issues before they turn into major repairs. For businesses, proper employee training and consistent maintenance scheduling help ensure compliance with local health codes and avoid operational downtime. 

Residential systems are generally smaller and designed for moderate, consistent use. Commercial septic systems handle higher wastewater volumes and often include components like grease traps, lift stations, or advanced treatment units. They require more frequent pumping, testing, and inspection to meet local regulations and support heavier demand. 

Yes — a professional septic inspection is a must during any real estate transaction. It verifies that the system is in good working order, identifies potential issues, and helps avoid unexpected repair costs later. Many lenders and municipalities require inspection reports before approving a sale or permit. 

A detailed inspection covers tank sludge levels, baffles, filters, and the condition of the drain field. It checks for leaks, root intrusion, or blockages that may affect performance. Commercial inspections may also evaluate flow rates, grease traps, dosing pumps, and treatment units to ensure full system compliance and efficiency. 

A well-maintained septic system can last 25 to 40 years or more. The exact lifespan depends on soil type, system design, and maintenance frequency. Regular inspections, timely pumping, and proper waste management are key factors in maximizing your system’s longevity. 

Yes, excess water from rain or flooding can saturate your drain field and prevent proper wastewater absorption. This can cause backups, odors, or standing water near the system. To protect your property, make sure gutters and downspouts direct runoff away from the septic area and limit water use during and immediately after storms. 

Stop using water immediately and call us, JH & Son Landscaping, Septic Installs and Repairs at 252-670-0252.  Do not use chemical drain cleaners or try to open the tank yourself — this can be hazardous and cause further damage. A trained technician can safely diagnose the issue, clear blockages, and restore your system to proper function.